Terms & Conditions

1. Cost Estimates

All estimates are based on the specific project requirements and quantities provided at the time of submission. Please check all descriptions and quantities for accuracy. Any changes required after acceptance may be treated as a variation and priced separately.

• All estimates are valid for 7 days from the date of issue.
• Prices may be subject to change after this period due to material or supplier cost increases.

2. Payment Terms

Payments must be made by bank transfer, according to the following 4-stage structure:

• 30% Deposit (non-refundable) – due upon acceptance of the estimate.
• 20% Progress Payment
• 30% Progress Payment
• 20% Final Payment – due upon completion of works.

Unless otherwise agreed, all invoices are due by the 20th of the month following the invoice or claim date.

• A separate invoice will be issued for any approved variations or additional work.
• Late payments may incur interest charges or penalty fees.

3. Drawings & Design Work

Any drawings or design work provided are primarily for internal and manufacturing use. If you require detailed client-facing documents, renderings, or additional design development, these may incur additional costs. Ownership of design work is addressed under section 6 below.

4. Material Supply & Delays

Please note that there are currently industry-wide delays in the supply of certain materials and hardware, which may affect delivery timelines.

• While we will take all reasonable steps to minimise disruptions, these issues are often beyond our control.
• Any significant delays or changes to product availability will be communicated as soon as possible.

5. Exclusions

Please refer to the list of exclusions included in your individual quotation. These are items or services not included in the scope of works unless specifically listed.

6. Intellectual Property

Unless otherwise agreed in writing:

• All designs, drawings, documents, and creative content produced by Unique Limited remain the intellectual property of Unique Limited.
• Reuse, reproduction, or distribution without written permission is prohibited.
• Intellectual property rights will only transfer upon full payment and written agreement, if applicable.

7. Client Responsibilities

To help ensure your project runs smoothly, you agree to:

• Provide timely approvals, feedback, and decisions.
• Ensure all information and measurements supplied are accurate.
• Provide safe and reasonable access to the project site, if applicable.

Delays caused by inaccurate information or inaccessibility may result in timeline or cost adjustments.

8. Cancellation Policy

In the event the project is cancelled after acceptance:

• The 30% deposit is non-refundable.
• Any work completed up to the date of cancellation will be invoiced accordingly and must be paid in full.
• Cancellation must be confirmed in writing.

9. Limitation of Liability

Unique Limited will take all reasonable care in delivering your project. However, we shall not be liable for:

• Any indirect, incidental, or consequential damages or losses.
• Delays or errors caused by third parties, suppliers, or factors outside our control.

10. Force Majeure

We will not be held responsible for delays or failure to perform due to circumstances beyond our control, including but not limited to:

• Acts of God
• Natural disasters
• Supplier disruptions
• Labour strikes
• Pandemics
• Government restrictions or regulations

11. Acceptance of Estimate & Agreement

By accepting the cost estimate and paying the deposit, you confirm that:

• You have read and understood these terms and conditions.
• You agree to be bound by them.
• If you are acting on behalf of a company and are a director/shareholder (owning 15% or more), you acknowledge that you may be personally liable for the company’s obligations under this contract.

If you have any questions or require clarification, please contact us prior to acceptance.

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